Privacy notice

Information we collect

• Account details: your name, email address and password if you create an account. We store a one-way hash of your password, not the password itself.
• Questions: the questions you ask and the conversation they belong to, so that we can search the law and write an answer.
• Usage counts: how many questions you have asked each day and month, to apply the free allowance. For guest use we keep a one-way code derived from your network address instead of the address itself.
• Site analytics: pages visited, referring site, campaign labels in links, and browser and device type. We remove other link parameters and do not record the text of your questions in analytics.
• Support messages: anything you send to our support inbox.

How your questions are handled

On the free plan your conversation is shown in your browser tab and is not saved to your account. To answer, your question is sent to our servers and to the AI services listed below.

Do not include confidential client information, identity numbers or other people's personal details. Use fictitious examples where you can.

Who processes your information

We use these service providers to run Bidhi. Some of them process information outside Bangladesh.

• Oracle Cloud Infrastructure: hosts our servers and database.
• OpenAI: writes answers and handles quick language tasks.
• Google (Gemini): converts questions into search vectors.
• Liquid AI: ranks candidate law provisions for relevance.
• OpenRouter, Anthropic: backup routes used when a primary AI service is unavailable.
• Pydantic Logfire: service monitoring and error tracking. It is configured not to record question or answer text.
• Umami: privacy-focused site analytics.

Cookies

We use a necessary cookie to keep you signed in for up to seven days. We do not use advertising cookies or advertising pixels.

How long we keep information

We keep your account details and usage counts until you delete your account. Free-plan conversations are not saved to your account. Guest usage codes are kept so the guest allowance can be applied. Copies may remain in service logs and backups for a period after deletion until they are overwritten.

Your requests

You can ask us to access, correct or delete your information, or to delete your account, by emailing our support inbox from the email address on your account. We may ask you to confirm that the account is yours.

Age

Bidhi is for people aged 16 and over. If you are under 18, use Bidhi only with permission from a parent or guardian.

Changes to this notice

We will update this page when our practices change and show the date of the latest version above.